Refund policy
Return & Refund Policy - The Daily Store
We want you to be happy with your order. Please read this policy before you buy.
1. Damaged, defective or wrong product: If your product arrives damaged, defective or different from what you ordered, contact us within 7 days of delivery. Please share an unboxing video and photos of the product and package. We will arrange a replacement or a refund after checking.
2. Change of mind: We do not accept returns for change of mind on hygiene and personal-care items (such as trimmers, nail clippers and cleaning products once opened). For other unused items in original packaging, write to us within 7 days of delivery and we will tell you if a return is possible.
3. Refunds: For prepaid orders, approved refunds are sent to the original payment method within 7-10 working days. For Cash on Delivery orders, refunds are sent by UPI or bank transfer to the details you share with us.
4. Order cancellation: You can cancel an order before it is shipped by contacting us. Once shipped, it cannot be cancelled.
5. Refused COD orders: If a Cash on Delivery order is refused at delivery without a valid reason, we may disable COD for future orders from that phone number or address.
Contact: gopalgovind.das@gmail.com